Plant Insurance
Nervous that your plant may die in the first year? We understand, shit happens! Whether you went on an unexpected trip and returned to a sad sight, or a surprise snow storm snapped your plant in two, you never think it'll happen until it does. That's why we have Plant Insurance.
What is Plant Insurance?
Skip the plant stress and focus on the joy of growing your own fruit. Shrubb Plant Insurance can be added to every plant you buy as an optional insurance that covers the first year of your plant's life with you. If your plant dies or fails to leaf out within the first year of receiving your order, you can submit a request for a hassle-free replacement. Simply send us an email with your order number and a photo (or a few) of your dead plant to redeem your replacement plant.
We will help you identify if your plant has died and what went wrong. This will help us to create a more customized care plan to look after your replacement.
Terms and Conditions:
Plant Insurance covers up to 1 replacement plant within the first year of the date you received your plant. Shipping costs excluded. Plant Insurance must be purchased before your order ships to be eligible to replace those plants.
There are two levels of
Plant Insurance Coverage
As our plants vary in price, we have made two tiers of plant insurance to keep prices lower for people looking to insure their smaller plants. Make sure to purchase the plant insurance that covers your specific variety.
Small Plant Insurance
Covers the following plants:
- Blueberry
- Ginger
- Goumi Berry
- Lavender + Rosemary Bundle
- Lingonberry
- Red Alpine Strawberry
Large Plant Insurance
Covers the following plants:
- Apricot
- Asian Pear
- Asian Plum
- Caper
- Columnar Apple Bundle (covers 1 tree, to cover both purchase 2)
- Crabapple
- Fig
- Goji Berry
- Lemongrass
- Passionfruit
- Pineapple Guava
- Red Flesh Nectarine
- Russian Sochi Tea
- Szechuan Pepper
- Yellow Flesh Nectarine
- Yellow Flesh Peach
FAQ
If I purchased 2 plants, should I purchase 2 insurances?
Plant Insurance covers 1 replacement of a plant. If you purchase 2 fruit trees, and only 1 insurance, in the event that both fruit trees die, only 1 will be covered. That being said, if only 1 dies, the insurance can be applied to either of the fruit trees.
What is the difference between Small Plant Insurance and Large Plant Insurance?
Because our fruit trees and berries/culinary edibles vary in price, the cost to replace them varies. Make sure that when you are purchasing insurance, you select the option that applies to your plant type. You can find the list of covered products in the description of each type of insurance.
I just purchased some plants, but I forgot to get plant insurance. Is it too late?
If your order hasn’t shipped yet, you can still purchase plant insurance to cover those plants. You will receive an email when your order ships. If your order has already shipped, unfortunately it is too late for plant insurance to apply to this order, however it is still covered under the Arrive Alive Guarantee.
My plant arrived dead, should I use my plant insurance to replace it?
No! If your plant arrives dead, it is automatically covered under our Arrive Alive Guarantee. See our policy above to get a free replacement plant. Plant insurance is intended to cover plant fatalities that take place after being in your care for more than 1 week.
I’m not sure if my plant is completely dead, but it looks pretty bad. Can I still use my plant insurance?
There are a few ways we can determine this. The first method is the scratch test (watch a video on how to do that here). If you think there is a chance it’s still alive, we are happy to provide assistance to get it happy and healthy again. Contact us at help@growshrubb.com, and send photos of your plant, it’s environment (where you are growing it) sun and temperature conditions, and your general care habits (how often you water, fertilizer, etc.). We are also happy to set up a call with our plant care team to nail down a new care strategy.
Is Plant Insurance really worth it?
Honestly, yes. Unless you are one of those rare humans who has never killed a plant before, Plant Insurance is our best solution for providinggrowers with a piece of mind to try new growing projects without the fear that all their money might wither away.